Terms Of Use

Terms Of Use


We provide a subscription video on demand service/channel, we like to call ourselves the Christian alternative to Netflix. Our service works via Google Play and platforms like Roku, Amazon Fire, etc., visit our FAQ section to learn more.

Our terms of use will govern your use of our service. When we refer to “Our” or “We” we are referring to Crossflix and therefore we mean the service for Crossflix. The terms Crossflix, Our, We are used interchangeably in this agreement and mean the same thing.

If you reside in any part of the United States you agree to Arbitration through the American Arbitration Association. Any matter/case that is classified as small claims will not go to Arbitration.

Please take notice that these terms are inclusive of all hyperlinks. Our terms of use include our End User Agreement and our Privacy Policy.


Acceptance of Terms:

When you visit or use the Crossflix Service you agree to our terms of use. If you do not agree to our terms of use policy then do not use our service (i.e. The Crossflix Service).


Periodic Changes to Terms of Use:

We (i.e. Crossflix) may from time to time, change our terms of use including our privacy policy, and our end user licensing agreement which govern your use of our Service. When these changes occur, they will become effective immediately for everyone except Crossflix subscribers/members, who will be bound to those changed terms 14 days after they have been posted on our site.


Communications:

Take notice that by using the Crossflix site you are giving us consent to our sending you emails and other communication, this is a necessary part of our relationship. You Agree that any notices, communications, agreements, disclosures or any other communication will satisfy our legal communication requirements. Such communications can also be in writing. You should print and keep all such communications. In addition to legal communications you agree that you may receive from time to time newsletters, promotional announcements, Subscriber Surveys by way of email or other methods. We advise you to review our Privacy policy for further details on our marketing communications to you.


Privacy:

Identifying information makes part of our Privacy policy, we urge you to review our Privacy policy to have a good understanding of it.


Crossflix Service:

You must be 18 years of age in order to become a subscriber to our service. If you use your parents account you must have their permission and be under their supervision to do so.

You have a limited use license to view content (i.e. films, documentaries, etc.) through our service while you are a subscriber, this use will be for you personally and not for use for any commercial purpose. You are granted a limited, personal, nontransferable license to view content on our site.  No Right Title or Interest of any kind whatsoever is being transferred to you.

You may view our content only in the geographic location where we offer it, the content that we offer may vary depending on the geographical location where you are.  We have technology that will verify your geographical location.


Number of Devices You Can View Content on at the Same Time:

Your payment for services to Crossflix only entitles you to view our content on ONE device at any given time. This policy may change from time to time, but will be up to us.


Changes to Service:

We have a large library and add to it periodically, we sometimes test our website and platform and you agree by using our service that we will have the right to include or exclude you from such testing.


No Representations or Warranties Are Being Made About Useage and Auality of Picture:

Due to many different factors, the quality of picture may be different each time you view Crossflix on your Television, Computer, Tablet or Phone. We will not be responsible for any charges that you may incur in watching our programming, these include charges from your internet provider for additional bandwidth charges or any other charges of any kind. There may also be changes in quality of picture due to your being in a different area and bandwidth changes or you’re in a certain location that results in inferior viewing. Other factors resulting in a different viewing experience may be the configuration of your Crossflix ready device. The content you are viewing may differ from one title to the other. No representations or warranties of any kind are being made by us as to quality.


Use of Content is Personal:

The use of our content by you will be for personal use only, you will be able to download through caching for personal use only but you may not reproduce sell or give away our content to anyone. You agree that you are forbidden from interfering or modifying our software or that of our partners in any way. Any such violation of this agreement will be enforced legally and the authorities will be notified. We may terminate the use of our service if we feel that you have tampered with or otherwise interfere with our software or content as explained above.

By using our service, you are agreeing to the User License Agreement as mentioned above and you agree to receive updated versions of our or third-party software without notice IF YOU DO NOT AGREE TO ACCEPT any of these terms do not use our service, we do not warrant the use of your devices or the compatibility of your devices with our current or future software. We urge you to check your device and ask the manufacturer of your device about the compatibly of your device with our service. Our FAQ will provide you with further information. If your device is lost or stolen please call to deactivate your device as users may obtain some of your personal information.

We may terminate your service at any time if we feel or suspect that you have violated our terms of use or violated the law in any way.


Billing, Membership, and Cancelation:

Recurring Billing: by commencing your Crossflix Subscription/membership you agree to be charged on a recurring monthly or annual basis at the then current rate, and any other charges you may incur in connection with your use of our service to your payment choice. You agree that the amount you pay each month or year may change because you may decide to change or add a plan or because of a change in our monthly or yearly price.  You agree to allow us to charge your credit card for such varying amounts that may be paid monthly or yearly in one or more charges depending on the plan you have.


Price Changes:

We reserve the right to increase our price at our sole discretion and such price change will go into effect immediately, at our discretion you may receive an email notifying you of such price change.


Billing Cycle:

You may be billed monthly or yearly depending on your plan, and your membership/subscription to Crossflix will be fully earned upon payment. Your renewal date may change as a result of changes in your membership/subscription. Monthly or yearly shall refer to a billing cycle. We are not required to provide you with an email notifying you that your subscription is about to expire, we have to automatically bill you for a new period of time unless you cancel your subscription.


Free Trial:

After your free trial period, you will be billed. We are not required to send you an email notifying you that your free trial period will soon be over and that we will bill your account.


No Refunds:

There are no refunds for a partially used month or year, however you will have access to the service until the end of that unused period. For example, if you notify us that you no longer want to continue with your monthly membership/subscription after 15 days then you will still be entitled to use the service for that unused portion of time.


Payment Choices:

You may edit your payment choice information by visiting our website and clicking on the “Account” Link, of our website. If a payment is not successfully settled, due to the expiration, insufficient funds, or otherwise, and you do not edit your Payment Choice information or cancel your account see, “Cancellation below”, you will remain responsible for all uncollected amounts and authorize Crossflix to continue billing the Payment Choice, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Choices, the issuer of your payment choice may Charge you a foreign transaction fee or other charges. Check with your Payment Choice service provider for details.


Cancelation:

You may cancel your Crossflix membership/subscription at any time and as mentioned above you will have complete access to our service through the monthly or yearly billing period. PLEASE TAKE NOTICE THAT WE DO NOT PROVIDE REFUNDS FOR ANY PARTIAL MONTH OR PARTIAL YEAR MEMBERSHIP/SUBSCRIPTION OR CONTENT YOU HAVE NOT WATCHED. TO CANCEL GO TO THE ACCOUNT PAGE AND FOLLOW THE INSTRUCTIONS.


Gift Subscription:

The Gift Subscription will entitle you to the corresponding six months or one year subscription. Gift Subscriptions are not refundable. When you activate your membership/subscription via your Gift Subscription you will be agreeing to our Terms of use which includes our privacy policy and End User Agreement. You must also provide us with your information including your credit card information, if you wish not to continue the service after the Gift Subscription ends please cancel your subscription. Subscriptions may be subject to an expiration date.


Affiliate Programs:

We offer a couple of different affiliate programs, one is for Ministries via our Ministry Outreach Program and the other is for everyone else (individuals and companies). The terms and conditions of our affiliate programs are in the Affiliate Agreement and available on sign up of the program via our affiliate partner, take NOTICE that Crossflix can reduce the affiliate commission/participation at its discretion. The continuation all Affiliate Programs will also be at Crossflix’s Discretion.


Password & Access Accounts:

The Member/Subscriber who created the account is responsible for keeping their information confidential and not giving their password out to anyone else, if someone else gets hold of your password then they could have access to your personal information which can be damaging to you. You are responsible for updating the truth and accuracy of your account.


Responsibilities for Account Sharing:

DO NOT SHARE YOUR CROSSFLIX SERVICE WITH ANYONE ELSE OR ALLOW OTHERS TO ACCESS YOUR ACCOUNT, TAKE NOTICE THAT YOU AS THE OWNER OF THE CROSSFLIX ACCOUNT AGREES TO BE RESPONSIBLE FOR ASSURING THAT HOUSEHOLD MEMBERS COMPLY WITH OUR TERMS OF USE AND SUCH ACCOUNT. THE SUBSCRIBER/ MEMBER WILL BE RESPONSIBLE FOR THE ACTIONS OF HOUSEHOLD MEMBERS OR ANYONE THAT THEY GIVE THIS INFORMATION TO.

Be aware of any communication that requests that you submit your credit card information or account information. Because, providing such information could result in identity theft. We reserve the right to place a hold on an account at any time without notice if we or our partners suspect illegal/fraudulent activity.


No Warranties or Limitations of Liability:

THE CROSSFLIX SERVICE AND ALL CONTENT AND SOFTWARE THAT IS ASSOCIATED WITH IT OR ANY OTHER SERVICES OR FUNCTIONALITY ASSOCIATED WITH IT ARE PROVIDED TO THE MEMBER/SUBSCIRBER “AS IS” AND “AS AVAILABLE” WITH ALL AND ANY FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE DO NOT IN ANY WAY GURANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE CROSSFLIX SERVICE WILL BE UNINTERUPPTED OR WITHOUT ERROR. CROSSFLIX DISCLAIMS ANY LIABILITY FOR THE USE OF APPLICATIONS, CROSSFLIX READY DEVICES AND CROSSFLIX SOFTWARE. FURTHERMORE, WE SPECIFICALLY DO NOT GURANTEE CONTINUED COMPATABLITY WITH OUR SYSTEM.

To the extent permissible under the law in no way shall Crossflix or any of its Directors, Officers or Employees be responsible to you for any personal injury or for any damages of any kind. Depending on the jurisdiction you are in some of the above may not apply to you.

Nothing in these terms of use shall affect any non-waivable statutory rights which may be due to you.


Intellectual Property Rights:

All content on Crossflix is protected by Copyright laws in the United States and Internationally. Crossflix and the tag line entertain/educate/inspire is a Trademark and therefore protected. Any infringements on the use of our name or mark or the content made available on our Website or Channel will be enforced.
We license much of our content from Individuals and Entertainment Distributors. Should you feel for any reason that content on our sight infringes on your rights because your work has been reproduced, then contact us at: contactus@crossflix.com or call us at 1-833-276-7788.


Governing Law:

For Crossflix and all of its officers, directors, employees, contractors and anyone else connected with Crossflix the Governing law shall be the law of the State of Florida in the United States of America without conflict of law to all provisions.


Applications:

In the future, you may come across third-party applications including but not limited to websites, widgets, software, or other software utilities, applications which interact with the Crossflix service. These applications may import information (data) related to your Crossflix account and activity and otherwise gather data from you. These applications are provided to you as a convenience only and Crossflix is not in any way responsible for any of these applications. These applications are owned and operated by Third Parties , these parties are neither related to or sponsored by Crossflix, these may not be authorized for use with the Crossflx service. Use of any of these applications will be at your own risk.


Customer Support:

If you need assistance with your account, click on the FAQ at the bottom of the pages of our website in the (Footer). There you will find the phone number for Customer Service if you need to contact us immediately otherwise please email us. In certain cases, Customer Service may best be able to assist you using a remote access help tool that will take complete control of your computer. If you don’t want this kind of access/assistance, be sure not to consent to when you speak with our Customer Service Representative and we will assist you in other ways. Should there be any conflict between what your understanding of what the Customer Service person tells you the terms of this Terms of Use Agreement will always control.


Use of Any Information Submitted:

Any information that you submit to us whether it is Feedback, responses to questionnaires, postings on the Crossflix Service, etc. Any interaction with our website or if you send some suggestions about any aspect of our business, content, software, equipment or anything else via email, posting to our site, materials/writings you may send by mail or in any other method then by doing so you give us permission to use that information in any way we want which can mean in promotions, taking decisions to improve the site, etc. You agree that there will be no compensation of any kind for any of your communications that are described above. You agree not to enforce any kind of “Moral Rights” into any of these communications. You agree that you will not be entitled to any consideration of any kind.


Agreement to Arbitrate:

As stated above you agree to arbitration if you are a resident or living in any state in the United States of America, this will include any Territory of the United States. Our Terms of Use Agreement shall be determined by Arbitration, Arbitration uses a neutral Arbitrator instead of a Judge or jury, there is more limited discovery than in a Court of law. You agree that by agreeing to our Terms of Use that there will be limited review (with Arbitration) then in a court of law.   Arbitrators can award the same damages and relief that a court can award. You agree that, by agreeing to these Terms of Use, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Crossflix are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of this Agreement and the termination of your Crossflix subscription.

If you choose to move forward with arbitration or file a small claim court action, you must first send to Crosssflix, by certified mail, a written Notice of your claim(“Notice”). The Notice to be addressed to : Crossflix Inc., 275 Commercial Blvd, Suite 204, Lauderdale by the Sea, Florida 33308 (“Notice Address”). If Crossflix initiates

There is no judge or jury in arbitration, and court review of an arbitration award is limited. In any dispute between us, whether resolved between us or via arbitration, your sole remedy is to stop using the Site and the Service if applicable. To the extent any award or judgment is granted in your favor, it shall be limited to actual out of pocket damages, excluding attorneys’ fees, and shall not include any indirect, punitive, incidental and/or consequential damages.

The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. Likewise, Crossflix will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the United States in a location as determined by the AAA’s rules.

If for any reason any provision of the Agreement, or portion thereof is determined by a court of competent jurisdiction to be invalid or unenforceable, that provision or portion will be enforced to the maximum extent permissible, and the remainder of the Agreement will continue to be valid and enforceable in full force and effect.

Unless Crossflix agrees the arbitrator may not consolidate more than one person’s claim with your claims, and may not preside under any form of class action proceedings.